Privacy Policy
Last updated: August 2026
At Monte Valeo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it and how we use and protect it.
By using our website or making a reservation, you agree to the practices described in this Privacy Policy.
1. Who We Are
Monte Valeo is a regenerative longevity farm located in Coín, Andalusia, Spain.
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us at:
Email: info@montevaleo.com
2. Information We Collect
We may collect personal information when you:
- Make a reservation
- Submit an enquiry
- Contact us by email or through our website
- Subscribe to our newsletter
- Complete a contact form
Depending on your interaction with us, this may include:
- Name
- Email address
- Telephone number
- Country of residence
- Reservation details
- Payment information (processed securely through our payment providers)
- Any information you voluntarily provide to us
3. How We Use Your Information
We use your information to:
- Process and manage reservations
- Respond to enquiries
- Provide customer support
- Send booking confirmations and important travel information
- Improve our website and guest experience
- Send occasional newsletters or updates if you have chosen to receive them
- Comply with legal obligations
We will never sell your personal information.
4. Payment Information
Payments are processed securely through trusted third-party payment providers.
Monte Valeo does not store your complete payment card details.
5. Sharing Information
We only share personal information where necessary to operate our business.
This may include trusted service providers such as:
- Booking platforms
- Payment providers
- Website hosting providers
- Email marketing services
- Analytics providers
These providers process your information only for the services they perform on our behalf.
We do not sell or rent your personal information to third parties.
6. Cookies
Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience.
Cookies may help us to:
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
You can adjust your browser settings to disable cookies if you prefer.
7. Marketing Communications
If you subscribe to our newsletter, we may occasionally send updates about Monte Valeo, new experiences, special offers or news.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can guarantee absolute security, we continuously strive to safeguard your information.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When personal information is no longer required, it will be securely deleted.
10. Your Rights
Where applicable under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
To exercise any of these rights, please contact us at:
11. Third-Party Links
Our website may contain links to third-party websites.
Monte Valeo is not responsible for the privacy practices or content of these external websites.
We encourage you to review their privacy policies before providing personal information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, with the updated revision date shown at the top of this page.
Contact
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:
Monte Valeo
Regenerative Longevity Farm
Coín, Andalusia, Spain
Email: info@montevaleo.com
We believe trust is built through openness, honesty and respect. If you have any questions about these policies, we're always happy to help.